Skip to content
logo TYM
  • TYMExpand
    • The Company
    • Work with Us
    • Contact
  • SERVICESExpand
    • Consulting
    • Operation
    • Outsourcing
    • Technology
  • SOLUTIONSExpand
    • Enterprise initiatives and Activities Management
    • Strategic Planning
    • Corporate Evaluation System
    • Organizations Economic Management
    • Customers and Affiliates Management
    • Endorsment Management
    • Event Management
    • Voting Management
    • Transparency Management
    • Mobile Services Platform
    • Document Consolidation
    • Applications Portal
  • SECTORS
  • NEWS
  • EnglishExpand
    • Spanish
logo TYM

Operation

Our ability to work in business processes alongside the clients teams with total efficacy, allow us to offer a high value added to the organization dedicating resources to most important needs.

TERRITORY ALIGMENT SUPPORT / COMMERCIAL STRUCTURE / CRM AND MARKETING

The day-to-day of the commercial organizations is too stressful to spend 30-40% of the daily hours in non-profit tasks like information management. Therefore, whether the organization make use of some business solution, like our spmSMART solution, our in-place teams can help increasing the commercial force productivity performing information management tasks related to:
Positions in the  organization structure  and employees, territories and allocation rules.
Hierarchies definition for product sales and allocation to sales structures.
Product sale  lines generation  and allocation to sales structures.
Registration and analysis of outgoings related to commercial activity.
Registration of commercial plans and brand action plans.
Commercial budgets management.
Data quality analysis: debugging of errors and duplicates, system consolidation and update broadcasting.
Data extraction to generate reports and sale cycle analysis for sales representatives and managers.

Sales goals and incentives

Into the sales area, our capabilities allow us to help our clients with monotonous and repetitive tasks needed to achieve a right performance.

Our operation of fixing goals and incentives for the sales force, either on spmSMART or third-party corporate solution used by our customers, includes:
Update of data related to the elements from the sales force and its hierarchical structure.
Analysis of sales data (owned or third-party) and generation of consolidated data from heterogeneous sources for later reuse.
Definition of sales scenarios and their configuration/parameterization: periods, phases, goals distribution formulas, etc.
Reception and management of requests for adjustments in fixed goals.
Nonconformities analysis and quarreling resolution.
Definition and generation of incentives plans, as well as profit calculation and exception/dispute management.

Data integration

Our service is based on the high capacity to operate on the leading data bases of the market, performing task like extraction, manipulation, cleaning and optimization of data.

Our expertise allow us to manage and generate operational data models through the integration between the main backoffice systems: ERP (SAP, Navison, SAGE), CRM (Salesforce, Dynamics, Veeva), BI (SAP BO, IBM Cognos, Microstrategy), and DB (Oracle, SQL Server, Postgres).

User support

Our user support service is based on 3 fundamental principles: user satisfaction, quick answers and transparency in solutions.

Our support service configure its SLA’s according to customers needs and the type of support to be rendered, having services of attention 8×5, 24×5 or 24×7, with a wide list of activities, geographical locations and languages.

The provision of service is organized in 3 basic levels of attention:

Level 1: Contact center, usually in charge of assistance in the use and administration of applications.

Level 2: Technical assistance, in charge of expert support and incident resolution.

Level 3: Systems and DB, in charge of resolve problems derived from systems and related data bases.

TYM · SERVICES · SOLUTIONS · SECTORS · NEWS · CONTACT

tym 25 años
©2025 TYM. All Rights Reserved
(+34) 91 372 83 21
info@tym.es
C/ Poeta Joan Maragall 23
28020 Madrid
X Linkedin Email Instagram
Fondos europeos


ISO 27001 – INFORMATION SECURITY POLICY

Legal Notice · Privacy Policy · Cookies Policy

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Scroll to top
  • TYM
    • The Company
    • Work with Us
    • Contact
  • SERVICES
    • Consulting
    • Operation
    • Outsourcing
    • Technology
  • SOLUTIONS
    • Enterprise initiatives and Activities Management
    • Strategic Planning
    • Corporate Evaluation System
    • Organizations Economic Management
    • Customers and Affiliates Management
    • Endorsment Management
    • Event Management
    • Voting Management
    • Transparency Management
    • Mobile Services Platform
    • Document Consolidation
    • Applications Portal
  • SECTORS
  • NEWS
  • English
    • Spanish
Privacy Overview
TYM

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

Third-party Cookies

More information about our Cookies Policy

Please enable Strictly Necessary Cookies first so that we can save your preferences!

Powered by  GDPR Cookie Compliance